RETURNS

If you are unsatisfied with your purchase, we’ll accept returns within 14 days of receipt. Products can only be refunded if unused and in their original undamaged packaging. If the product has been slightly used, you may exchange it for a different item or receive a salon credit. If the product has been mostly used, no refund or salon credit will be given.

To initiate a return, please reach out via email at hello@nyokagregory.com with your order number, the product(s) you would like to return, and the reason for your return. Please note that your shipping and handling fees will be deducted from your refund. Once we receive your return, you can expect your refund to the original payment method used within 7-14 business days.

Please note that products purchased from Moroccanoil.com must be returned to Moroccanoil.com and cannot be returned to Nyoka Gregory Beauty, LLC. Please contact them directly regarding your return.